Aptive Diagnostics Privacy Policy

Effective Date: 10/1/2024

Aptive Diagnostics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us, whether through our website, mobile applications, or other means.

1. Information Collection and Use

We collect personal information from you when necessary to provide you with the best possible service experience. This may include, but is not limited to, your name, contact details, and other identifying information. The information we collect is used solely for the following purposes:

  • To deliver our services
  • To manage and maintain your account
  • To communicate with you regarding your account or services

We do not collect more information than is necessary for these purposes, and we take the security of your personal information very seriously.

2. Mobile Information and Text Messaging

We respect your privacy when it comes to mobile information and text messaging. No mobile information, including phone numbers or other identifying details, will be shared with third parties or affiliates for marketing or promotional purposes. Furthermore, all categories of data collection exclude text messaging originator opt-in data and consent. This specific information related to your opt-in for text messaging will never be shared with any third parties.

3. Sharing of Personal Information

We will not sell, rent, or share your personal information with third parties except in the following circumstances:

  • With your explicit consent
  • As required by law, such as to comply with a subpoena or legal process
  • To trusted third parties who assist us in operating our website, conducting our business, or serving you, as long as these parties agree to keep this information confidential

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. This includes secure storage, restricted access, and data encryption where applicable. However, no system can be completely secure, and we cannot guarantee the absolute security of your data.

5. Opting Out of Marketing and Promotional Communications

You have the right to opt out of receiving marketing and promotional communications from us at any time. To unsubscribe from SMS messages, you can reply with "STOP" or "UNSUBSCRIBE" to any message we send. Additionally, you can opt out by contacting us through the contact form on our website.

Please note that even if you opt out of marketing communications, we may still send you non-marketing messages. These messages may include service-related notices, updates regarding your account, or responses to service requests.

6. Your Rights

You have the right to:

  • Access and request a copy of your personal data we have collected
  • Correct any inaccuracies in your personal data
  • Request that your data be deleted, subject to certain exceptions where we need to retain the information for legal or legitimate business purposes

To exercise any of these rights, please contact us at [Insert Contact Information].

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify you by updating the "Effective Date" at the top of this policy.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Phone: (346) 466-8700

Email: info@aptivedx.com

Address: 3920 N 29th Ave, Hollywood, Florida 33020