Aptive Diagnostics Terms of Service
Effective Date: 10/1/2024
Welcome to Aptive Diagnostics ("we," "our," or "us"). By using our services, you agree to comply with and be bound by the following Terms of Service ("Terms"). Please review these Terms carefully. If you do not agree to these Terms, you should not use our services.
1. Acceptance of Terms
By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy and any additional terms and conditions that may apply. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
2. Changes to the Terms
We may update these Terms from time to time to reflect changes in our practices or services. We will notify you of any material changes by updating the "Effective Date" at the top of this policy. Your continued use of the services after such changes constitutes your acceptance of the revised Terms.
3. Use of Services
Our services are provided to you for personal, non-commercial use unless otherwise agreed in writing. You agree to use our services only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit their use and enjoyment of the services.
4. Account Responsibility
When you create an account with us, you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other security breach.
5. SMS Communications and Opt-Out
By providing your mobile number, you consent to receive SMS messages from us regarding our services and other relevant information. You can opt out at any time by replying "STOP" to a message sent to you. After you send the SMS message "STOP" to us, we will send you a confirmation SMS to acknowledge that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
However, we may still communicate with you for non-marketing purposes, such as:
- Service-related messages necessary for the administration and use of your account
- Responses to service requests
If you wish to opt back into SMS communications, simply sign up again or send "START" to begin receiving messages from us once more.
6. Assistance and Support
If you are experiencing issues with our SMS messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly by contacting us at info@aptivedx.com.
7. Carriers and Messaging
Please note that carriers are not liable for delayed or undelivered messages. While we do our best to ensure timely delivery of SMS messages, we cannot guarantee that messages will be received by you in a timely manner. Message and data rates may apply to any messages sent to you from us and to us from you. If you have questions regarding your text or data plan, please contact your wireless provider directly.
8. Fees and Payments
If applicable, you agree to pay all charges for services provided to you, in accordance with the terms you agreed to at the time of service. Fees may include applicable taxes and charges. Failure to pay may result in suspension or termination of your access to the services.
9. Privacy and Confidentiality
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
10. Intellectual Property Rights
All content and materials available through our services, including but not limited to text, graphics, logos, and software, are the property of Aptive Diagnostics or its licensors and are protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any part of the services without our prior written consent.
11. Limitation of Liability
To the fullest extent permitted by law, Aptive Diagnostics, its affiliates, and their respective officers, employees, agents, or licensors will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use or inability to use the services.
12. Indemnification
You agree to indemnify, defend, and hold harmless Aptive Diagnostics, its affiliates, and their respective officers, employees, agents, or licensors from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to your use of the services or violation of these Terms.
13. Termination
We reserve the right to suspend or terminate your access to our services at any time, with or without notice, for conduct that we believe violates these Terms or is otherwise harmful to other users or us.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the state where Aptive Diagnostics is headquartered, without regard to its conflict of law principles.
15. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us via our website or at info@aptivedx.com.